Your daily responsibilities include:- Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Marquee Service to all guests and team members.- Perform the duties of a Surveillance Agent when needed.- Assist in hiring and training, and responsible for motivating, evaluating, and supervising staff on assigned shift to ensure employees receive adequate guidance and resources to accomplish established objectives.- Understand department objectives, standards, guidelines, and budget to achieve effective supervision of department.- Establish and maintains training and development procedures to ensure superior customer service standards are achieved.- Ensure company and departmental procedures are followed; assist various local, state, and federal authorities in various activities and investigations to ensure that procedures and laws are observed.- Participate in any court actions relating to gaming violations in order to represent facts as obtained by department.- Maintain daily log and reports to ensure that adequate and accurate information on surveillance activities are kept for future access.- Maintain current information on suspicious individuals to ensure the protection of company assets, patrons, and employees.- Develop and maintain communications with law enforcement agencies and surveillance personnel of other casinos.- Report all observed violations of gaming regulations and procedures to appropriate authority in order to adhere to company reporting requirements.- Ensure that proper procedures for Slots, Cashiers, drops, etc. are adhered to.- Conduct investigations as required.- Provide work direction and supervision to team members.- Recommend or oppose the change in status of team members including but not limited to changes from full time to part time, promotions, and transfers.- Provide for the safety of team members, including keeping areas clean and free of safety hazards, debris and litter and performing all job duties in a safe and responsible manner.- Develop, maintain and manage training programs.- Understand and adhere to regulatory, department and company policies and procedures.- Make determinations regarding types of materials, supplies, or tools to be used.- Supervise and manage attendance and time records of team members.- Protect and preserve assets of the company.- Meet grooming and appearance requirements.- Perform other related and compatible duties as assigned.

- Responsible for fostering a fun environment- Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Provides fast, friendly, professional and responsive customer service to restaurant guests and restaurant staff- Engages in friendly conversations with guest whenever possible- Provides personalized service and uses guest’s name during all interactions. Greets each guest entering restaurant- Takes food and drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests- Monitors guest consumption of alcohol and intervenes as needed according to guidelines- Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities- Keeps designated working area clean and organized, and assists in maintaining cleanliness of dining room, including host stand area, as necessary or required, in accordance with established health and safety standards- Competes any reasonably requested job duty or any reasonable request made by you manager or management personnel- Recognizes players and relays that information to the host/hostess and/or other restaurant team members to ensure they receive the appropriate service- Knows and promotes current property events and promotions- Thanks customers, invites them back, wishes them luck

- Responsible for fostering a fun environment- Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Provides fast, friendly, professional service to casino guests, beverage servers, and bartenders- Monitors guest consumption of alcohol and intervenes as needed according to guidelines- Serves as ambassador of goodwill while working and at customer and public relations functions- Promotes casino events and programs- Provides personalized service and uses guest name- Resolves service problems according to guideline- Works well with others, especially beverage servers, bartenders, other barbacks, beverage supervisors, and casino supervisors- Maintains par levels of operating supplies and equipment for each bar, obtaining replacement stock from warehouse inventory in accordance with procedure- Places liquors, fruits, glassware, linen, silverware, paper supplies, and sundries in their designated places following established storage guidelines and safety procedures- Replaces empty draught beer kegs as required- Slices and pits fruit, and fills ice bins with crushed or cubed ice from designated ice machines- Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures- Removes and properly disposes of all debris accumulated at the bar in accordance with department procedures- Wipes counter areas, sinks, and floors as required to maintain a clean and safe work station- Maintains cleanliness of designated areas as directed in accordance with established health and safety standards.

Your daily responsibilities include:Bartenders are responsible for learning drink recipes, fostering a fun environment, being gracious hosts to all guests and co-workers while providing assistance within their assigned venue as directed by management. 70% Guest Service- Prepares and pours drink orders with proper portions and ingredients according to recipes, communicates well with other team members, and presents drinks to guests or team members as required.- Provides fast, friendly, professional service to guests, using their names, and team members. (e.g., 2 minute or less production cycle for 15 drink tray)- Responsible for promoting a positive influence in the community and participating in company-sponsored events as requested.- Maintains a clean and stocked workstation in accordance with established health and safety guidelines.- Team player that serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos.- Resolves service problems and monitors guest consumption of alcohol using guidelines provided in TiPS alcohol awareness training and notifies management as needed according to guidelines.20% Property Knowledge- Operates a cash register/Micros POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities.- Bartenders are knowledgeable about property events and programs informing guests as needed.- Maintains knowledge of beverage program, venue offerings, pricing, etc. to provide consistent service.10% Other- Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures.- Preps for shifts using guidance of prep lists and management direction as required.- Any job duty needed to promote productivity in the efficient administration of business, or any reasonable request made by your supervisor or management personnel

- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Monitors guest consumption of alcohol and intervenes as needed according to guidelines.- Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos.- Promotes casino events and programs.- Provides personalized service and uses guest name.- Resolves service problems according to guidelines.- Provides fast, friendly, professional beverage service to casino guests and beverage servers (e.g., 2 minute or less production cycle for 15 drink tray).- Prepares and pours drink orders with proper portions and ingredients according to recipe, communicates with beverage servers, and presents drinks to guests or servers as required.- Slices and pits fruit as required.- Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures.- Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities.- Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor.- Maintains a clean and stocked workstation in accordance with established health and safety guidelines.

- Responsible for fostering a fun environment - Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Provide stellar customer service including participation in and promotion of customer service programs to continuously improve customer service.- Perform cleaning duties in all areas of the facility including, but not limited to cleaning, sweeping, mopping, washing, waxing, polishing, vacuuming, and spot, stain or dirt removal of all floors, rugs, carpets, upholstered furniture and draperies, dusting, scrubbing, sanitizing, and buffing including using some machinery as required such as vacuums or floor cleaners.- Maintain cleanliness of all areas including picking up litter, emptying wastebaskets, cleaning ashtrays and removal and transport of garbage.- Clean all walls, ceilings, doors, windows, sills, furniture, woodwork, and fixtures in all areas of the facility.- Clean and service restrooms including replenishing bathroom supplies.- Maintain accuracy of restroom sheets after cleaning- Stock and supply all service areas with appropriate cleaning supplies.- Assist all departments by responding to housekeeping calls.- Clean and maintain tables, chairs, fixtures, decor and machines as needed.- Attend all departmental and company training programs or meetings as directed.- Adhere to all company policies and procedures.- Adhere to all gaming laws and regulations.- Perform all job duties in a safe and responsible manner including use of appropriate personal protective equipment where applicable and keeping areas clean and free of safety hazards, debris and litter.- Meet department uniform, appearance and grooming requirements.- Any job duty needed to promote productivity in the efficient administration of business, or any reasonable request made by your supervisor or management personnel.

- Responsible for fostering a fun environment - Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Works closely with Sous Chef to monitor culinary standards and operational guidelines within a specific outlet for a specific shift including kitchen areas, food preparation activities and facilities- Partners with Sous Chef to coordinate workflow during shift to meet business demands and ensure customer satisfaction. - Administers all aspects of food preparation ensuring kitchen is clean, well-stocked and problem-free.- Efficient preparation of all food related items for both batch and individual plated recipes with attention to maintaining appropriate food costs, volume, quality, and attractiveness.- Ability to perform the functions of any culinary task assigned within kitchen such as broiler, sauté, pantry and prep when needed.- Accountable for meeting or exceeding all state and Company sanitation requirements (ServSafe). - Supports safety and accident prevention programs (non-slip footwear, knife handling, and proper lifting). - Monitoring/implementation of garbage separation and disposal as per standards. - Acts as a role model to other employees and always presents oneself as a credit to the Company and encourages others to do the same.- Write prep list and take inventory.- Performs all other related and compatible duties as assigned.

- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Interacts with guests and co-workers in a helpful, positive, upbeat, and professional manner while taking food/beverage orders, accepting payment through cash, credit, check, and comps, delivering order to guests, and bussing and cleaning of dining area.- Responsible for the monitoring and replenishing of all food products in work area by stocking counters and displays in a neat, accurate, and timely fashion.- Ensures work area is neat, clean, and sanitized before and throughout shift by wiping counter areas, beverage stations, sinks, and floors as required to maintain a clean and safe workstation.- Ensures and monitors rotation and quality of product for appearance and safe holding temperature and proper storage of prepared foods under refrigeration with product, date, and proper storage containers to minimize waste and spoilage and ensure quality attractiveness.- Partners with culinary staff to work as a team to ensure coordinated workflow during shift to meet business demands and ensure customer satisfaction.- Maintains all equipment in proper fashion such as cappuccino machine, micros station, etc.- Accountable for meeting or exceeding all State and Company sanitation requirements (ServSafe).- Adheres to regulatory, safety, departmental, and company policies.- Supports safety and accident prevention programs (nonslip footwear, proper lifting).- Performs all other related and compatible duties as assigned.- Adhere to all gaming laws and regulations.- Assist in operation of other food and beverage venues as needed.

- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Interacts with guests and co-workers in a helpful, positive, upbeat, and professional manner while taking food/beverage orders, accepting payment through cash, credit, check, and comps, delivering order to guests, and bussing and cleaning of dining area.- Responsible for the monitoring and replenishing of all food products in work area by stocking counters and displays in a neat, accurate, and timely fashion.- Ensures work area is neat, clean, and sanitized before and throughout shift by wiping counter areas, beverage stations, sinks, and floors as required to maintain a clean and safe workstation.- Ensures and monitors rotation and quality of product for appearance and safe holding temperature and proper storage of prepared foods under refrigeration with product, date, and proper storage containers to minimize waste and spoilage and ensure quality attractiveness.- Partners with culinary staff to work as a team to ensure coordinated workflow during shift to meet business demands and ensure customer satisfaction.- Maintains all equipment in proper fashion such as cappuccino machine, micros station, etc.- Accountable for meeting or exceeding all State and Company sanitation requirements (ServSafe).- Adheres to regulatory, safety, departmental, and company policies.- Supports safety and accident prevention programs (nonslip footwear, proper lifting).- Performs all other related and compatible duties as assigned.- Adhere to all gaming laws and regulations.- Assist in operation of other food and beverage venues as needed.

- Responsible for fostering a fun environment - Responsible for being a gracious host to all guests and co-workers- Ensures regulatory compliance with all aspects of slot machine maintenance i.e.; moves, conversions, and repair- Ensures functionality of the slot maintenance system- Interacts with Slot Operations personnel and Guests while repairing slot machine functions- Previous Slot System experience with ACSC, SDS, CDS etc. preferred- Work on special projects as assigned- Assist in maintaining adequate stock of parts necessary for repairs- Perform preventative maintenance: clean, inspect, adjust, and test various machine parts- Perform floor maintenance: trouble shoot and repair machine malfunctions and system problems as they occur during gaming- Assist customers with questions and complaints regarding slot machines- Provide answers and explanations, and rectify problems as appropriate- Must have an outgoing, energetic and enthusiastic attitude- Must enjoy hosting others

- Responsible for fostering a fun environment - Maintain lawn and grass areas using machinery, fertilizers and chemicals. Including mowing, trimming, weeding, and pruning.- Perform tasks to ensure the attractive and safe physical appearance of the facility such as raking, mulching, debris removal, snow removal, leaf blowing, power washing and gum removal.- Responsible for daily upkeep of the property buildings and grounds which includes cleaning and the removing of trash.- Perform preventive maintenance on all equipment, lubricating parts, shafts, bearings, gears and other machinery, equipment or structural parts.- Maintain facility shops, working areas, tool and equipment storage in a clean and orderly manner.- Operate and efficiently use heavy equipment and machinery such as but not limited to power lifts, power washers, sweepers, snow removal devices, drill, saw, cutting torch, and welding equipment to repair or fabricate parts, fixtures and tools.- Install, maintain and operate irrigation and drainage systems as needed.- Supports all interior roles, such as plumbing, heating/ cooling, painting, repairing mechanical apparatuses. - Perform basic carpentry work including but not limited to woodwork and building, hanging or installing cabinets, selecting and preparing timber, board or other building products or materials, installing, repairing, maintaining or removing latches, handles and hinges.- Assist in emergency functions and procedures.- Other reasonable duties as assigned by management.

- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Provides fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff.- Provides personalized service and uses guest’s name during all interactions. Greets each guest entering restaurant.- Seats guests in restaurant as per specified rotation requirements.- Maintains proper seating and reservation documentation.- Monitors restaurant for table availability.- Keeps designated working area clean and organized; wipes and assists in maintaining cleanliness of dining room, including cashiering area, as necessary or required, in accordance with established health and safety standards.- Assists wait staff and bus persons in their duties (e.g., refills water glasses and coffee cups, helps pre-bus and bus tables, attends to guest needs) as necessary, or required.- Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities.- Completes all assigned closing duties at end of shift.- Competes any reasonably requested job duty or any reasonable request made by manager or management personnel.- Knows and promotes current casino events and programs and can give guests directions to all casino areas.- Thanks customers, invites them back, wishes them luck, and makes it easy for them to get back in play.

- Directs the work of the surveillance officers on assigned shift to ensure employees receive adequate guidance and resources to accomplish established objectives.- Understands department objectives, standards, guidelines, and budget to achieve effective supervision of department.- Assists in training and development of surveillance officers ensure superior customer service standards are achieved.- Ensures that all company and departmental procedures are followed; assists various local, state, and federal authorities in various activities and investigations to ensure that procedures and laws are observed.- Participates in any court actions relating to gaming violations in order to represent facts as obtained by department.- Maintains daily log and reports to ensure that adequate and accurate information on surveillance activities are kept for future access.- Understands various card counting systems including cheating methods of all games and equipment in a casino environment.- Reports all observed violations of gaming regulations and procedures to appropriate authority in order to adhere to company reporting requirements and the Gaming and Racing Commission.- Ensures that proper procedures for Games, Slots, Cashiers, drops, etc. are implemented and maintained.- Responds to surveillance supervision and gaming regulators requests and other departments requests when necessary.- Maintains a high level of awareness as to criminal and civil law as it pertains to the company.

- Responsible for fostering a fun environment - Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Operates assigned bank or window according to department and regulatory guidelines - Completes all required shift paperwork according to internal control standards - Counts down bank or window at end of each shift and reconciles to the draw amount - Provides professional, courteous and sincere service to all guests- Efficiently and accurately processes all pari-mutuel wagers - Efficiently and accurately pays out winners - Can explain the wagering rules and procedures to guests in a pleasant and friendly manner - Presents oneself as a credit to the company and encourages others to do the same- Responsible for providing exceptional Red Carpet Customer Service to all guests

- Responsible for fostering a fun environment. - Responsible for being a gracious host to all guests and co-workers. - Responsible for promoting a positive influence in the community and participating in company-sponsored events. - Ensures interactions with internal and external guests follow the guidelines of the Red Carpet Customer Service Program. - Maintains balanced cashier's station. - Processes cash transactions for casino customers and employees (includes cashing TiTO tickets, personal checks, and travelers checks, exchanging currency, and processing cash advances). - Knowledgeable of and complies with Title 31 regulations. - Enrolls patrons into Players Club, issues patrons Players Club cards, maintains accurate player tracking information, and assists the Marketing Department with all casino promotions. - Works the main bank as assigned. - Answers phone calls with proper phone etiquette. - Complies with state, company, and departmental policies and regulations.

- Responsible for fostering a fun environment - Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Provide security on assigned casino or landing area: maintains high visibility, handles problem situations, watches for safety hazards, and provides assistance to medical officer- Patrol of parking lots- Provide security escorts for all monetary transfers, fills, and credit- Oversee customer boarding and disembarking: provide crowd control, direct traffic, check I.D., check for cameras, bottles and other items not allowed on Casino floor- Provide assistance to customers: give directions, call cabs, assist with car trouble, etc- Provide special assistance to disabled patrons as necessary- Assist with table and slot drops- Observe hard count crew doing the slot drop and transports tokens to hard count room- Provide assistance for table drop by providing drop boxes, observing the count, and securing drop boxes in soft count room- Monitor all entry and exit from hard count, soft count, and vault, and maintains logs of these activities- Serve as dispatcher- Dispatch other officers to various assignments and maintains activity log sheets- Watch and record monitors- Write detailed reports as required for incidents involving law violations and/or violations of company policy and procedure- Testify in court on behalf of state gaming boards- Occasionally, strenuous physical activity is required- Meet department uniform, appearance and grooming requirements- Meet attendance guidelines of the job and adhere to regulatory, department and company policies- Keep work areas clean and free of safety hazards, debris and litter- Perform all job duties in a safe and responsible manner- Any reasonable request made by your supervisor or any management personnel

- Responsible for fostering a fun environment - Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Provide security on assigned casino or landing area: maintains high visibility, handles problem situations, watches for safety hazards, and provides assistance to medical officer- Patrol of parking lots- Provide security escorts for all monetary transfers, fills, and credit- Oversee customer boarding and disembarking: provide crowd control, direct traffic, check I.D., check for cameras, bottles and other items not allowed on Casino floor- Provide assistance to customers: give directions, call cabs, assist with car trouble, etc- Provide special assistance to disabled patrons as necessary- Assist with table and slot drops- Observe hard count crew doing the slot drop and transports tokens to hard count room- Provide assistance for table drop by providing drop boxes, observing the count, and securing drop boxes in soft count room- Monitor all entry and exit from hard count, soft count, and vault, and maintains logs of these activities- Serve as dispatcher- Dispatch other officers to various assignments and maintains activity log sheets- Watch and record monitors- Write detailed reports as required for incidents involving law violations and/or violations of company policy and procedure- Testify in court on behalf of state gaming boards- Occasionally, strenuous physical activity is required- Meet department uniform, appearance and grooming requirements- Meet attendance guidelines of the job and adhere to regulatory, department and company policies- Keep work areas clean and free of safety hazards, debris and litter- Perform all job duties in a safe and responsible manner- Any reasonable request made by your supervisor or any management personnel

- Responsible for fostering a fun environment- Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Serve as the on-duty EMT qualified Security Officer to provide emergency medical care such as first aid, AED, and CPR as necessary.- Acting as liaison between EMS, fire and law enforcement agencies responding to requests for assistance;- Provides comfort and reassurance to ill or injured guests, treats and administers first aid- Provide security on assigned casino or landing area:  maintains high visibility, handles problem situations, watches for safety hazards- Patrol of parking lots- Provide security escorts for all monetary transfers, fills, and credit- Oversee customer boarding and disembarking:  provide crowd control, direct traffic, check I.D., check for cameras, bottles and other items not allowed on Casino floor- Provide assistance to customers:  give directions, call cabs, assist with car trouble, etc- Provide special assistance to disabled patrons as necessary- Assist with slot drops- Observe hard count crew doing the slot drop and transports tokens to hard count room- Provide assistance for table drop by providing drop boxes, observing the count, and securing drop boxes in soft count room- Monitor all entry and exit from hard count, soft count, and vault, and maintains logs of these activities- Serve as dispatcher- Dispatch other officers to various assignments and maintains activity log sheets- Watch and record monitors- Write detailed reports as required for incidents involving law violations and/or violations of company policy and procedure- Testify in court on behalf of state gaming boards- Occasionally, strenuous physical activity is required- Meet department uniform, appearance and grooming requirements- Meet attendance guidelines of the job and adhere to regulatory, department and company policies- Keep work areas clean and free of safety hazards, debris and litter- Perform all job duties in a safe and responsible manner- Any reasonable request made by your supervisor or any management personnel

- Responsible for fostering a fun environment- Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Serve as the on-duty EMT qualified Security Officer to provide emergency medical care such as first aid, AED, and CPR as necessary.- Acting as liaison between EMS, fire and law enforcement agencies responding to requests for assistance;- Provides comfort and reassurance to ill or injured guests, treats and administers first aid- Provide security on assigned casino or landing area:  maintains high visibility, handles problem situations, watches for safety hazards- Patrol of parking lots- Provide security escorts for all monetary transfers, fills, and credit- Oversee customer boarding and disembarking:  provide crowd control, direct traffic, check I.D., check for cameras, bottles and other items not allowed on Casino floor- Provide assistance to customers:  give directions, call cabs, assist with car trouble, etc- Provide special assistance to disabled patrons as necessary- Assist with slot drops- Observe hard count crew doing the slot drop and transports tokens to hard count room- Provide assistance for table drop by providing drop boxes, observing the count, and securing drop boxes in soft count room- Monitor all entry and exit from hard count, soft count, and vault, and maintains logs of these activities- Serve as dispatcher- Dispatch other officers to various assignments and maintains activity log sheets- Watch and record monitors- Write detailed reports as required for incidents involving law violations and/or violations of company policy and procedure- Testify in court on behalf of state gaming boards- Occasionally, strenuous physical activity is required- Meet department uniform, appearance and grooming requirements- Meet attendance guidelines of the job and adhere to regulatory, department and company policies- Keep work areas clean and free of safety hazards, debris and litter- Perform all job duties in a safe and responsible manner- Any reasonable request made by your supervisor or any management personnel

- Responsible for fostering a fun environment- Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Provides fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff- Engages in friendly conversations with guest whenever possible- Provides personalized service and uses guest’s name during all interactions. Greets each guest entering restaurant- Takes food and drink orders, communicates with bartender, assists in the preparation of drinks, and presents drinks to guests- Monitors guest consumption of alcohol and intervenes as needed according to guidelines- Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities- Keeps designated working area clean and organized, and assists in maintaining cleanliness of dining room, including host stand area, as necessary or required, in accordance with established health and safety standards- Completes any reasonably requested job duty or any reasonable request made by manager or management personnel.- Recognizes players and relays that information to the host/hostess and/or other restaurant team members to ensure they receive the appropriate service - Knows and promotes current property events and promotions- Thanks customers, invites them back, wishes them luck